Effective Date: January 24, 2025

At RBG Marketplace, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our platform or interact with our services. By using RBG Marketplace, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Personal Identification Information: This may include your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect information related to your transactions, such as payment card details (through our secure payment processor).
  • Account Information: If you create an account, we collect your username, password, and other account-related information.
  • Usage Data: This includes information about how you interact with our website, such as IP addresses, browser types, device types, and pages visited.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to personalize your experience and gather information about how you use our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders: We use your personal and payment details to complete and manage your purchases.
  • To improve our services: We analyze usage data to improve our platform’s functionality, performance, and user experience.
  • To communicate with you: We may send you order confirmations, promotional emails, newsletters, or other information related to your account or purchases.
  • To provide customer support: Your information allows us to respond to inquiries, troubleshoot issues, and provide assistance.
  • To comply with legal obligations: We may need to use your information to comply with legal requirements or resolve disputes.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

  • Encryption: Sensitive information, like payment details, is encrypted during transmission.
  • Secure Servers: We use secure servers to store your data and ensure it’s protected from unauthorized access.
  • Access Controls: Only authorized personnel have access to your personal data.

However, please note that while we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee complete security.

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. We may, however, share your information in the following situations:

  • With service providers: We may share your information with trusted third-party service providers who assist with processing payments, shipping orders, or providing customer support. These parties are contractually obligated to keep your information confidential.
  • In response to legal requests: We may share your information if required by law, such as in response to a subpoena or government inquiry.
  • Business Transfers: If RBG Marketplace undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any changes to this policy in the event of such a transfer.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and correction: You can access and update your personal information through your account settings.
  • Deletion: You can request the deletion of your personal data by contacting us, subject to certain legal or contractual obligations.
  • Opting out of communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the communication.
  • Cookies: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our platform may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

7. Children’s Privacy

RBG Marketplace does not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information as quickly as possible. If you believe we have mistakenly collected information from a child under 13, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

Email: support@rbgmarketplace.com
Phone: +92 345 03628333
Address: 123 Marketplace Street, City, State, ZIP Code

Thank you for choosing RBG Marketplace. Your trust and privacy are important to us.

This policy ensures compliance with relevant privacy laws and outlines how user data is handled within the RBG Marketplace ecosystem. Let me know if you need further customization!